Refund policy

Thank you for shopping at Luvina. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have [3] days from the date of delivery to request a return or refund.
To be eligible for a return:

• Your item must be unused, in the same condition that you received it.
• It must also be in the original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your return.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [3] days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@luvinaofficial.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item, unless the item is defective or an error occurred on our part.

Contact Us

If you have questions about refunds and returns, contact us at:
📧 support@luvinaofficial.com